Privacy and Security

At VIPTransfer.com, we are committed to maintaining the confidentiality, protection, and security of all information provided by our customers. Our Privacy Policy reflects this commitment, with the current principles outlined below.

The personal information you provide when registering or booking services through VIPTransfer.com is never shared with third parties or any companies outside of VIPTransfer.com, except where required by law. From time to time, VIPTransfer.com may send emails to customers regarding special offers, promotions, or updates about our services.

VIPTransfer.com uses internationally recognised 128/256-bit SSL (Secure Sockets Layer) encryption standards during booking processes. This ensures that your credit card details are securely encrypted and transmitted directly to the virtual POS (VPOS – Virtual Point of Sale) of the relevant bank or payment institution, preventing unauthorised access by third parties.

Credit card information used during bookings is not stored on our servers. During the booking process, the padlock icon displayed in your internet browser indicates that the page is encrypted via SSL, and clicking on this icon reveals the details of the security certificate in use. VIPTransfer.com utilises a security certificate issued by Let’s Encrypt.

For security purposes, such as the prevention of fraud or the use of stolen credit cards, the IP addresses of devices used for transactions on VIPTransfer.com are recorded.

Following authorisation approval by the VPOS system of the relevant bank or payment provider, VIPTransfer.com’s security team may perform additional verification checks. Where necessary, our customer service representatives may contact the credit card holder directly to confirm the details of an order.

The contact details you provide when making a reservation may be stored and used by VIPTransfer.com for communication regarding promotions, marketing campaigns, service updates, and other customer interactions, including SMS, email, push notifications, or customer calls. By accepting our Privacy Policy, you consent to receiving such communications related to products, services, membership information, and transactions.

If at any time you wish to opt out of communications from VIPTransfer.com, you may easily unsubscribe using the links provided in our emails or by following the instructions in SMS messages.

Customers have the right to request free written information regarding any personal data held about them by VIPTransfer.com. Requests for correction, blocking, or deletion of data will be processed promptly and in accordance with applicable laws. Should you have any questions about how VIPTransfer.com protects your personal information and ensures data security, please do not hesitate to contact us via our email address provided on our website.